1. Free plan and Pro trial
The Free plan is free and available without payment. The 14-day Pro trial is activated with a button in the dashboard once and without payment; after it the account returns to Free and nothing is charged.
2. How payment works
Plans and add-ons are paid in US dollars (USD) from the dashboard balance; the balance is topped up by bank card, Apple Pay, Google Pay or SBP (through the PayHot payment service) or in USDT. A paid plan is charged only after you select and confirm it in the dashboard yourself. Auto-renewal charges the same period from the balance; if the balance is insufficient, you have 3 days to top it up, after which the plan switches to Free.
3. Cancelling a subscription
Turn off auto-renewal in the Billing section of the dashboard: access to the paid plan stays until the end of the paid period, then the account switches to Free. A cheaper plan can be chosen after the paid period ends.
4. Refunds
Payments for plans and add-ons are non-refundable: the service is considered rendered from the moment the plan or add-on is activated. The exception is cases where a refund is expressly required by applicable law.
When you upgrade to a more expensive plan, the unused remainder of the current plan is credited towards the new one.
5. Payment questions
If a charge did not go as you expected, write to [email protected] with your account email, the date and amount of the payment and the plan name. We aim to answer payment requests within 3 business days.